Terms of service
erms of Service
Last updated: June 11, 2026
Welcome to TailFinds.
These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.
Store Information
This website is operated by TailFinds. Throughout the site, the terms "we", "us", and "our" refer to TailFinds.
You may contact us at:
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian.
You may not use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or any harmful content through the website.
Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, sizes, prices, and availability accurately. However, we do not guarantee that all information on the website will always be complete, current, or error-free.
Product images are for reference only. Actual colors, size, packaging, or appearance may vary slightly due to screen settings, photography, supplier updates, or manufacturing differences.
For pet products, please always choose items appropriate for your pet's size, age, breed, behavior, and health condition. Always supervise pets when using toys, accessories, or other pet products. Discontinue use if a product becomes damaged or unsafe.
Pricing and Availability
Prices are listed in the currency shown at checkout and may change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
Orders
After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, incorrect pricing, product unavailability, shipping restrictions, or violation of these Terms.
If we cancel an order after payment has been made, we will issue a refund to the original payment method where applicable.
Shipping, Returns, and Refunds
Shipping, returns, refunds, damaged items, and order issues are handled according to our Shipping Policy and Return & Refund Policy.
Please review those policies before placing an order.
Accuracy of Billing and Account Information
You agree to provide accurate, complete, and current billing, shipping, and contact information for all purchases.
We are not responsible for delays, lost packages, or failed delivery caused by incorrect or incomplete information provided by the customer.
Third-Party Services and Links
Our store may use third-party services, including payment processors, shipping carriers, analytics tools, marketing tools, and Shopify services.
Our website may also contain links to third-party websites. We are not responsible for the content, policies, security, or practices of third-party websites or services.
User Comments and Communications
If you submit feedback, reviews, messages, photos, or other content to us, you agree that we may use, edit, publish, or display that content for customer service, operational, or marketing purposes where permitted by law.
You agree not to submit unlawful, abusive, misleading, harmful, or infringing content.
Intellectual Property
All website content, including text, images, graphics, logos, product content, layout, and design, is owned by or licensed to TailFinds unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our website content without written permission.
Limitation of Liability
To the fullest extent permitted by law, TailFinds is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, delivery delays, product misuse, or inability to use the website.
Nothing in these Terms limits rights that cannot be excluded under applicable law.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact
For questions about these Terms, please contact us at: